Privacy Policy

AMZ HAWK respects your privacy and is committed to protecting the personal information of clients, prospects, website visitors, and business partners.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, book a consultation, communicate with us, or use our Amazon marketplace management and consulting services.

Information We Collect

  • Name
  • Email address
  • Phone number
  • Business or company name
  • Website or marketplace information
  • Amazon Seller Central or Vendor Central account information provided by you
  • Product, ASIN, SKU, sales, advertising, inventory, and performance data
  • Billing and payment information
  • Information submitted through contact forms or consultation forms
  • Communications between you and AMZ HAWK
  • Technical information such as IP address, browser type, device information, and website usage data

We only collect information that is reasonably necessary to provide our services, communicate with you, improve our business, or comply with legal obligations.

How We Use Your Information

  • Respond to inquiries and consultation requests
  • Schedule and manage meetings
  • Provide Amazon account management and consulting services
  • Manage PPC and advertising campaigns
  • Conduct listing, keyword, competitor, and market research
  • Develop product launch and growth strategies
  • Prepare reports, audits, forecasts, and recommendations
  • Provide customer support
  • Process payments and manage client accounts
  • Send service-related communications
  • Send marketing communications where permitted
  • Improve our website, services, processes, and client experience
  • Prevent fraud, misuse, or security incidents
  • Comply with applicable laws and regulations

Amazon Account and Business Data

Clients may provide AMZ HAWK access to Amazon Seller Central, Vendor Central, advertising accounts, analytics platforms, or other business systems.

We use this access solely for the purpose of providing the services agreed upon with the client.

Client account information, sales data, advertising data, product information, financial information, and other confidential business information are treated as confidential and are not sold or disclosed for unrelated commercial purposes.

Information Sharing

We do not sell or rent your personal information.

  • CRM systems
  • Email communication
  • SMS communication
  • Payment processing
  • Analytics
  • Cloud storage
  • Advertising and marketing software
  • Appointment scheduling
  • Project management
  • Accounting and administrative services

We may share information with trusted service providers when necessary to operate our business. These providers are only given access to information reasonably necessary to perform their services.

We may also disclose information when required by law, court order, government request, or when reasonably necessary to protect our legal rights.

SMS Communications

If you provide your phone number and explicitly consent to SMS communications, AMZ HAWK may send text messages for the purposes listed below.

  • Appointment reminders
  • Consultation follow-ups
  • Service updates
  • Client support
  • Account-related communications

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchasing our services.

Mobile information, SMS opt-in data, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Email Communications

We may send emails relating to consultations, services, account updates, reports, invoices, educational information, and marketing communications.

You may unsubscribe from promotional emails using the unsubscribe option provided in those emails. Service-related communications may still be sent where necessary for an active business relationship.

Cookies and Analytics

Our website may use cookies, analytics tools, tracking technologies, and similar technologies to understand website traffic, improve website performance, measure marketing effectiveness, and improve the user experience.

You may control cookies through your browser settings where applicable.

Data Security

We use reasonable administrative, organizational, and technical measures to protect information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Data Retention

We retain personal and business information only for as long as reasonably necessary to support the purposes listed below.

  • Provide services
  • Maintain business and accounting records
  • Resolve disputes
  • Enforce agreements
  • Meet legal and regulatory requirements

Third-Party Platforms

Our services may involve third-party platforms including Amazon, advertising platforms, analytics providers, payment processors, and software providers.

AMZ HAWK is not responsible for the privacy practices, policies, availability, or security practices of third-party platforms.

Your Rights

Depending on your location and applicable law, you may have rights including those listed below. Requests may be submitted by contacting AMZ HAWK.

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of certain information
  • Withdrawal of consent
  • Restriction of certain processing
  • Opt-out from certain marketing communications

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. The updated version will be posted on our website with the applicable effective date.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact AMZ HAWK through the contact information provided on our website.